Privacy Policy
Version 1.5
Effective Date: 14 August 2026
Last Reviewed: 14 August 2026
DATA CONTROLLER
The Wanderlust Edit Ltd
Registered in England and Wales No. 16288214
Registered Office:
167–169 Great Portland Street
London
W1W 5PF
United Kingdom
Business Address:
The Wanderlust Edit
c/o Global Travel Collection
101 St. Martin’s Lane
First Floor
London
WC2N 4AZ
United Kingdom
Privacy Email: privacy@thewanderlustedit.co.uk
Telephone: +44 (0)20 7434 7407
We treat every itinerary — and every item of personal data — with discretion and care.
This Privacy Policy explains how The Wanderlust Edit Ltd collects, uses, shares, stores and safeguards your personal information when you visit thewanderlustedit.co.uk (“Site”), contact us or use our travel-curation services (“Services”).
We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (“PECR”) and applicable amendments introduced by the Data (Use and Access) Act 2025.
All travel bookings are made through Colletts Travel Limited and arranged under its licence, with Colletts Travel Limited acting as the licence holder. Supplier, airline, hotel, cruise, tour operator and other booking terms may also apply to individual travel arrangements. Please refer to our Terms & Conditions for further information.
1. GLOSSARY OF KEY TERMS
Personal Data — Any information that identifies you, or could reasonably be used to identify you, either on its own or together with other information.
Processing — Any action carried out using personal data, including collecting, storing, using, sharing, updating or deleting it.
Data Subject — The individual to whom personal data relates.
Data Controller — The organisation that determines why and how personal data is processed. For the purposes of this policy, this is The Wanderlust Edit Ltd.
Data Processor — An organisation that processes personal data on behalf of a Data Controller, such as certain technology, booking, website or communication providers.
Special Category Data — Certain types of personal data that receive additional protection under data protection law. In a travel context, this may include health, accessibility, dietary or religious information where relevant to your arrangements.
Services — The travel-curation and related services provided by The Wanderlust Edit.
2. WHAT PERSONAL DATA WE COLLECT
Depending on how you interact with The Wanderlust Edit, we may collect and process identity/contact information; travel information; booking and transaction information; travel preferences; relevant Special Category Data; communication records; and website/technical information.
Identity and Contact Information may include your name, title, date of birth, postal address, email address, telephone number and preferred method of communication.
Travel Information may include destinations and travel dates, passport and nationality information, booking references, airline and cruise loyalty programme details, seating preferences, room preferences, flight preferences, previous travel information and information required to arrange or support your journey.
Booking and Transaction Information may include itinerary details, supplier information, booking confirmations, deposits and balances, invoice information, payment status and records relating to your travel arrangements.
Travel Preferences may include preferred airlines, hotel and accommodation styles, dining preferences, wellness preferences, preferred pace of travel, favourite destinations, celebrations and special occasions, travel dislikes and other preferences that help us personalise your journey.
Special Category Information may include health, allergies, dietary requirements, accessibility, mobility assistance, religious requirements or other sensitive information relevant to the service requested. We will only process this information where we have an appropriate lawful basis and, where required, your explicit consent.
Communication Records may include emails, WhatsApp messages, telephone notes, consultation notes, enquiry information and other correspondence.
Website and Technical Information may include IP address, browser type, device information, pages visited, session information and website interaction data.
We aim to collect only the personal information reasonably necessary for the purpose for which it is being used.
3. HOW WE USE YOUR PERSONAL DATA AND OUR LEGAL BASES
Enquiries and Consultations — legitimate interests and/or steps taken at your request before entering into a contract.
Quotes, Proposals and Itinerary Planning — steps before entering into a contract and/or performance of a contract.
Bookings and Travel Fulfilment — performance of a contract.
Payments, Invoicing and Accounting — legal obligation and/or legitimate interests.
Fraud Prevention and Business Protection — legitimate interests and/or legal obligation.
Travel Updates and Essential Communications — performance of a contract and/or legitimate interests.
Personalisation — appropriate lawful basis; explicit consent where required for Special Category Data.
Marketing — consent or another lawful basis permitted by applicable direct-marketing law.
Website Improvement — legitimate interests or consent where required.
Data Protection Requests and Complaints — legal obligation.
Where our processing relies on consent, you may withdraw that consent at any time by contacting privacy@thewanderlustedit.co.uk or, for marketing communications, by using the relevant unsubscribe facility.
4. SPECIAL CATEGORY DATA
Some journeys require us to process more sensitive information such as dietary requirements, allergies, health information, accessibility needs, mobility assistance or religious requirements. We will only collect this information where relevant and where there is an appropriate legal basis. Information will only be shared where reasonably necessary to deliver the requested arrangements.
5. WHO WE SHARE YOUR PERSONAL DATA WITH
Depending on your booking, this may include Colletts Travel Limited and associated booking infrastructure; Global Travel Collection and relevant travel booking systems; airlines; hotels, resorts and villas; cruise lines; tour operators; destination management companies; transfer providers and ground handlers; travel insurance providers where applicable and requested; payment, accounting, invoicing and CRM providers; website hosting, analytics, email and IT service providers; professional advisers; regulators, law-enforcement agencies or public authorities where legally required.
We aim to share only the information reasonably necessary for the relevant purpose. Third parties may sometimes act as independent Data Controllers and process your information under their own privacy policies and legal obligations.
6. RETENTION AND DELETION
Booking files, invoices and accounting records — normally seven years.
Passport and visa scans — normally deleted within 30 days after travel unless a legal or operational requirement requires longer.
General enquiry records — normally up to three years after last meaningful contact.
Marketing contacts — until unsubscribe, withdrawal of consent or inactivity under retention process; limited suppression information may be retained.
Health, accessibility and other Special Category travel notes — normally until six months after the journey unless required for an ongoing relationship, dispute, legal claim or other lawful purpose.
Website analytics data — in accordance with platform settings and cookie preferences.
Complaints and data-rights correspondence — normally up to six years following closure.
Information may be retained longer where reasonably necessary to comply with legal obligations, establish/exercise/defend legal claims, resolve disputes, protect against fraud or maintain suppression records.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use strictly necessary, analytics, functionality and, where enabled with appropriate consent, advertising/marketing cookies or similar technologies. Cookie Settings should allow preference changes where available. Refer to the Cookie Policy for details.
8. INTERNATIONAL TRANSFERS
Travel may require transfers outside the UK. Where safeguards are required, appropriate lawful mechanisms may include UK adequacy regulations, the UK International Data Transfer Agreement, standard contractual clauses with the UK Addendum, appropriate contractual protections or another permitted transfer mechanism.
9. SECURITY
We take appropriate technical and organisational measures including secure systems and password protection, multi-factor authentication where available, encryption where supported, restricted access, supplier due diligence where appropriate, secure deletion procedures, cyber-risk reviews, breach-response processes and confidentiality/data-protection awareness.
Where a personal data breach is likely to result in a risk to individuals’ rights and freedoms, we will notify the ICO where legally required. Where likely to result in a high risk to affected individuals, we will also notify them where required.
10. YOUR DATA PROTECTION RIGHTS
Depending on the circumstances and applicable law, you may have rights to access, correction, deletion, restriction, objection, portability, withdrawal of consent, objection to direct marketing, complaint to us and complaint to the ICO.
To exercise a right, contact privacy@thewanderlustedit.co.uk. We may need to verify your identity. Valid requests will be handled within the period required by applicable data protection law.
11. DATA PROTECTION COMPLAINTS
If you believe The Wanderlust Edit has processed your personal information incorrectly, contact privacy@thewanderlustedit.co.uk, telephone +44 (0)20 7434 7407, or write to the business address above.
Please provide your name, appropriate contact details and enough information for us to understand the issue.
We will provide a clear route for complaints; acknowledge receipt within 30 days; take appropriate steps to investigate; keep you informed without undue delay; and communicate the outcome without undue delay.
If dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO), website ico.org.uk, telephone 0303 123 1113. We would welcome the opportunity to consider and resolve your concern directly first.
12. MARKETING COMMUNICATIONS
Where opted in or otherwise legally permitted, marketing may include curated travel inspiration, destination ideas, hotel and cruise inspiration, offers/relevant opportunities, invitations, travel insights and news. You may opt out via unsubscribe, WhatsApp request where applicable, or privacy@thewanderlustedit.co.uk. Opting out does not affect essential booking/enquiry communications. We do not sell personal data.
13. WHATSAPP, EMAIL AND SOCIAL MEDIA
You may communicate with us via WhatsApp, email, telephone or social media. These platforms process information under their own terms/privacy policies. Sensitive documents and confidential information should be shared through an appropriate secure method where available.
14. CHILDREN’S PERSONAL DATA
Our Services are not directed at under-18s acting independently. We may need to process children’s information for family travel, provided by a parent, guardian or appropriately authorised adult. We will process it only where necessary and with an appropriate legal basis.
15. THIRD-PARTY WEBSITES AND LINKS
Our Site may link to third-party services. We are not responsible for their privacy practices, security or content. Review external privacy information before providing personal data.
16. AUTOMATED DECISION-MAKING
The Wanderlust Edit does not currently use personal data to make solely automated decisions producing legal or similarly significant effects for clients.
17. CHANGES TO THIS PRIVACY POLICY
We review this policy periodically and when legislation, guidance, technology or business practices make an update appropriate. The latest version will be published with its effective and review dates. Material changes may also be notified by email or another appropriate method.
18. CONTACT US ABOUT YOUR PRIVACY
Privacy Officer
The Wanderlust Edit Ltd
c/o Global Travel Collection
101 St. Martin’s Lane
First Floor
London
WC2N 4AZ
United Kingdom
Email: privacy@thewanderlustedit.co.uk
Telephone: +44 (0)20 7434 7407
Registered Office:
167–169 Great Portland Street
London
W1W 5PF
United Kingdom
Registered in England and Wales No. 16288214.