Terms & Conditions
Curated Travel, Tailored for You
1. Introduction
The Wanderlust Edit (“we”, “our”, “us”) is the trading name of The Wanderlust Edit Ltd, a company registered in England and Wales (Company No. 16288214), with its registered office at 124 City Road, London, EC1V 2NX and business address c/o Global Travel Collection, 101 St Martins Lane, First Floor, London WC2N 4AZ. We are proud to be an Independent Affiliate of Colletts Travel Ltd (ATOL & ABTA bonded) and part of the prestigious Virtuoso® luxury network.
By making a booking with us, you (“the Customer”, “you”, “your”) agree to be bound by these Terms & Conditions (“the Agreement”). All bookings are also subject to Colletts Travel’s full Booking Terms & Conditions, which take precedence in the event of any conflict. The most recent version is available at:
🔗 collettstravel.com/booking-terms-and-conditions
2. Our Accreditation & Financial Protection
The Wanderlust Edit Ltd is an Independent Affiliate of Colletts Travel, part of the Global Travel Collection—one of the world’s most respected networks in luxury travel. Through this affiliation, we operate with full ABTA, ATOL, and IATA accreditation, giving you peace of mind that your travels are protected by the highest financial and legal standards in the industry.
This ensures that your journey is not only financially secure but backed by robust professional safeguards throughout.
All bookings made through The Wanderlust Edit are covered under Colletts Travel’s Terms & Conditions, which you can review here:
🔗 collettstravel.com/booking-terms-and-conditions
Virtuoso®, Global Travel Collection & Colletts Travel – Exclusive Benefits
Our membership provides access to a suite of VIP privileges, including preferred rates, room upgrades on arrival (subject to availability), daily breakfast for two, resort credits, shipboard perks and more. All benefits are strictly subject to availability and supplier confirmation. Final applicable privileges will be confirmed in writing at the time of reservation and may be amended or withdrawn without notice.
SECTION A – CONDITIONS APPLICABLE TO ALL BOOKINGS
1. Website & Proposal Accuracy
1.1 We strive to ensure that all descriptions, photographs and prices shown on our website, quotations or sample itineraries are accurate and up to date. Content is provided to us by third‑party suppliers and may change without notice. Where we become aware of a significant change, we will advise you as soon as reasonably practicable.
1.2 We cannot accept liability for errors that arise from incorrect information supplied by third parties.
2. Accommodation & Service Ratings
All star or quality ratings displayed are our own or those supplied by our partners and are not necessarily the official ratings of the relevant property or service. Ratings are given as a general guide only.
3. Equality, Diversity & Inclusion
3.1 We champion inclusive travel and expect all suppliers to uphold the principles of the UK Equality Act 2010.
3.2 Whilst we endeavour to select partners that share our ethos, we cannot be held responsible for the conduct of independent suppliers overseas.
4. Making a Booking
4.1 The Lead Customer must be at least 18 years old and authorised to make the booking on behalf of all travellers.
4.2 You will receive a written quotation detailing the services to be provided. A contract comes into existence only when (a) you have accepted these T&Cs (and Colletts’), (b) we have received the required deposit or full payment, and (c) we issue written confirmation.
5. Deposits, Pricing & Payment Schedule
5.1 Unless stated otherwise in your quotation, a non‑refundable deposit of 10 % of the total booking value (or the supplier’s higher deposit) is due at confirmation. Certain flights, cruises or suites may require full payment upfront—your Curator will advise.
5.2 The balance is due 8 weeks prior to departure for international travel (6 weeks for UK breaks). Failure to pay on time may result in cancellation and forfeiture of deposits.
5.3 We accept payment by debit/credit card (no surcharge) or bank transfer in GBP.
6. Special Requests & Medical Conditions
6.1 Special requests (e.g., dietary, mobility, room location) must be made in writing at the time of booking. We will pass requests to suppliers but cannot guarantee fulfilment.
6.2 It is your responsibility to advise us of any medical condition or reduced mobility that may affect your arrangements.
7. Amendments by You
7.1 Changes after confirmation are subject to availability, supplier approval and an administration fee of £75 per amendment, plus any supplier charges. Where a supplier treats an amendment as a cancellation and re‑booking, their full cancellation charges will apply.
8. Cancellation by You
Cancellations must be notified in writing by the Lead Customer. Supplier‑specific terms may impose higher charges; these will be advised in your quotation and prevail. Our standard charges are:
- More than 84 days before departure – Loss of deposit + supplier charges
- 83–29 days – 50 % of total booking value
- 28 days or fewer – 100 % of total booking value
9. Supplier Alterations or Cancellations
9.1 Your contract for travel services is directly with the relevant supplier(s). If a supplier alters or cancels your arrangements, we will notify you promptly and act as liaison, but your rights and remedies are governed by that supplier’s conditions and, where applicable, the Package Travel Regulations 2018.
10. Events Beyond Our Control (Force Majeure)
Neither we nor the suppliers are liable for refunds, compensation or expenses where performance is hindered by events beyond reasonable control (e.g., war, terrorist activity, pandemics, severe weather, natural disasters, industrial disputes).
11. Travel Insurance
Comprehensive travel insurance is mandatory for all customers and should cover medical expenses, cancellation, curtailment, baggage, COVID‑19 disruption and, where relevant, adventure or cruise activities. We may request your insurer’s details before travel and reserve the right to cancel your booking (loss of deposit) if adequate cover is not in place.
12. Passports, Visas & Health Formalities
You are responsible for ensuring all travellers hold valid passports (minimum six‑month validity on return), visas and health documentation, including recommended vaccinations. UK government advice is available at https://www.gov.uk/foreign-travel-advice and https://travelhealthpro.org.uk/.
13. Cruise‑Specific Terms
13.1 Your contract for the cruise portion is with the relevant cruise line and is subject to their Booking Conditions, Passenger Ticket Contract and any health & safety protocols in force at the time of sailing. We will provide copies on request.
13.2 Deposits and final payment dates vary widely between cruise lines (often 90–120 days before departure) and may be non‑refundable. Your quotation will detail the specific terms.
13.3 Fares are usually based on double occupancy. Solo guests may incur a single supplement.
13.4 Onboard credits, specialty dining, private car & driver allowances, pre‑paid gratuities and other extras promoted by us are Virtuoso‑exclusive benefits and are strictly subject to availability and the cruise line’s final confirmation. These benefits may change or be withdrawn without notice and cannot be guaranteed until confirmed in your booking documentation.
13.5 Cruise itineraries, ports of call, embarkation/disembarkation times and onboard amenities are subject to change by the cruise line for operational or safety reasons. Any such changes are beyond our control and governed by the cruise line’s terms.
13.6 Some itineraries require visas (e.g., Russia, China, India) or specific vaccinations (e.g., Yellow Fever). It is the traveller’s responsibility to comply with all entry requirements.
13.7 Pregnancy restrictions and minimum age policies vary; please advise us at enquiry stage if relevant.
14. Social Media & Promotional Content
14.1 We love to inspire future travellers by sharing journeys on our website, Instagram, Facebook and TikTok using #TheWanderlustEdit, #CuratedTravel, #MyWanderlust. We will only feature recognisable images of you or your companions with your explicit consent.
14.2 All photographs, itineraries, videos or reviews that you voluntarily share with us may be reposted on our social channels or website. By providing such content you grant us a non‑exclusive, royalty‑free licence to use it for promotional purposes; you can revoke this licence at any time in writing.
14.3 Any promotional offers, VIP benefits, complimentary extras, upgrades or shipboard credits referenced in our social media posts are illustrative only and subject to supplier availability. Exact benefits and prices applicable to your booking will be confirmed in writing at the time of reservation.
14.4 We do not guarantee that prices, availability or benefits shown in historical posts remain valid. Please contact us for a current quotation.
15. Complaints
If a problem occurs, you must inform the relevant supplier immediately so they have the opportunity to remedy. If unresolved, please contact us via email at help@thewanderlustedit.co.uk (monitored 24 hours).
16. Privacy & Data Protection
We process personal data in accordance with UK GDPR and our Privacy Policy (available on request). By booking you consent to the transfer of necessary data to suppliers, some of whom may be outside the UK/EEA.
17. Limitation of Liability
17.1 We act solely as an agent except where we expressly agree in writing to perform as principal.
17.2 We have no liability for the acts or omissions of suppliers or for loss/damage exceeding the limits set out in applicable international conventions (e.g., Montreal, Athens).
17.3 Nothing in these terms limits liability for death or personal injury caused by our negligence.
18. Law & Jurisdiction
This Agreement and any dispute arising from it shall be governed by English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction unless you reside in Scotland or Northern Ireland, in which case you may bring proceedings in your local courts.
SECTION B – NON‑PACKAGE (“SINGLE‑ELEMENT”) BOOKINGS
19. Financial Protection
Non‑package bookings that do not include a flight may not benefit from ATOL protection. Funds are held in a client account and paid promptly to the supplier. No refund is due in the event of supplier insolvency unless entitled under their terms.
20. Our Responsibility as Agent
Your contract is with the supplier; our responsibility is limited to the accurate processing of your booking and will not exceed the commission we have earned for arranging that booking.
SECTION C – PACKAGE BOOKINGS (FLIGHT OR MULTI‑ELEMENT)
21. ATOL Certificate & Pre‑Departure Information
For every flight‑inclusive package we sell, you will receive an ATOL Certificate confirming the arrangements protected and entitlements if the supplier or we become insolvent.
22. Rights Under the Package Travel & Linked Travel Arrangements Regulations 2018
Travellers booking a package benefit from additional rights, including:
- Transfer of the package to another traveller (reasonable notice & fees apply).
- Refunds and repatriation if significant elements are changed or cancelled.
- Provision of assistance in difficulty abroad.
A copy of the statutory form summarising these rights will be supplied with your confirmation.
23. Insolvency Protection & Repatriation
In the unlikely event of our insolvency, the CAA or ABTA will ensure that you are refunded or repatriated as applicable. You agree that, in exchange for any such benefits, you assign to those bodies any rights you may have against us or suppliers.
24. Contact Details
Yvette Scott – Founder & Luxury Travel Curator
E‑mail: yvette@thewanderlustedit.co.uk | Office: +44 (0)207 434 7407
Ben Robinson – Client Relationship Manager
E‑mail: ben@thewanderlustedit.co.uk
24‑Hour Help Email: help@thewanderlustedit.co.uk
